Transaction Enquiry

  • We appreciate you might have experienced some of your points missing from your account. This is due to an error with the transaction system which is being resolved. In the meantime, when paying your bill on your next visit, please advise staff you are a member so they can process points using our back up process. If you have identified from this statement any missing points, please fill in the form below so we can rectify for you. Please accept our apologies for the inconvenience.
  • Max. file size: 20 MB.
    Picture of the receipt, (you can use the camera on your phone)
    If you're enquiry relates to missing points, please make sure that your profile details matches what is listed on your receipt. If the details in your account do not match what is on the receipt, it's not possible to associate your spend with your account.